1. General
1.1 objective
This privacy policy describes how LunaMate collects, uses, stores, shares and protects your personal information, and your rights and choices regarding the protection of your personal information. We are fully aware of the importance of personal information to you, so we will strictly comply with relevant laws and regulations, take reasonable measures to protect your personal information security.
1.2 scope
This privacy policy applies to your entire use of LunaMate and related services. By using this software, you agree to the full content of this privacy policy and authorize us to collect, use, store, share and protect your personal information in accordance with this privacy policy.
2. Information gathering
2.1 registration and login information
When you register and login LunaMate, we will collect your user name, password, email address (if you choose to use email registration) and other information, in order to provide you with account login, password recovery services. We promise to store your password only in encrypted form to ensure its security.
2.2 information in use
When you use LunaMate to communicate, we will collect the text content, voice message (if any) , picture message (if any) and so on, so as to provide you with real-time communication services. At the same time, we will also collect your device information (such as device model, operating system version, etc.) , network status information, etc. to optimize software performance and user experience.
2.3 optional information
You can also choose to provide us with optional information, such as avatars, nicknames, profiles, etc. , which will be used to enrich your personal information, but will not affect your use of the software's basic functions.
3. Information use
3.1 service provision
The personal information we collect will be used to provide you with LunaMate communication services, including but not limited to text, voice, pictures and other information transmission and storage, as well as user account management.
3.2 optimization and improvement
We will use the information gathered to analyze the usage of the software in order to continuously optimize and improve the functionality and performance of LunaMate to provide you with a better user experience.
3.3 safety and compliance
We may use your personal information to ensure the security and compliance of the software, such as detecting and preventing fraud, protecting your account, etc. .
4. Information storage
4.1 storage locations
We will store your personal information in the country where the application is published. If you need to transfer your personal information abroad, we will strictly comply with the relevant laws and regulations, and take the necessary security measures.
4.2 storage life
We will store your personal information during your use of LunaMate and for a reasonable period after you stop using it. When your personal information is no longer used for the purposes of this privacy policy, we will take the security measure to delete or anonymize it.
5. Sharing information
5.1 business partners
We may share some of your information with our business partners, but only to the extent necessary to implement the LunaMate service. For example, we might share anonymized user usage data with partners who provide data analysis services to help us optimize software performance. We require these partners to strictly adhere to confidentiality obligations and not to use your personal information for any other purpose.
5.2 legal requirements
We may share your personal information when required by law or to protect the legal rights of you or other users. For example, when we receive a legitimate request from a judiciary, we will provide the necessary information in accordance with legal procedures.
6. Information Security
6.1 safety
We take various security measures to protect your personal information, including but not limited to data encryption, access control, security audit, etc. . We also conduct regular security assessments and vulnerability scans to prevent personal information from being leaked, tampered with, or lost.
6.2 data breach response
In case of personal information leakage, we will immediately start the emergency plan, take reasonable measures to reduce the loss, and inform you in time, inform you of the contents of the leaked information, its possible impact and the remedial action we have taken.
7. Your Rights
7.1 access and Corrections
You have the right to access the personal information we hold about you and request correction of any errors. You can view and edit your personal information by logging into your account.
7.2 deletion
You can contact US (jesuz@armandodafontecomercio.com) to request that your personal information be deleted if:
If we deal with personal information in violation of laws and regulations;
If we collect and use your personal information without your consent;
If our handling of personal information violates our agreement with you;
If you no longer use our products or services, or you cancel the account;
If we no longer provide you with products or services.
7.3 withdrawal of consent
You have the right at any time to withdraw your prior consent to our collection and use of your personal information. You can withdraw your consent by closing your account or by contacting us. Note, however, that you may not be able to continue to use some or all of LunaMate's functionality after you withdraw your consent.
8. Protection of information on minors
We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, please use LunaMate with the consent of your parent or guardian. We do not collect personal information on a person knowing that they are a minor. If it is discovered that we may have collected personal information of minors, we will take immediate measures to delete the relevant information.
9. Contact us
If you have any questions, suggestions or complaints about this privacy policy, you may contact us through:
E-mail: jesuz@armandodafontecomercio.com
We will reply your enquiry as soon as possible, and properly handle your problem.
This privacy policy may be updated from time to time due to changes in laws and regulations or business developments. The updated privacy policy will be published in the software or the official website, and effective from the date of publication. If you continue to use LunaMate, you accept the updated privacy policy.
LunaMate reserves the right to interpret this privacy policy.